Learning Disabilities: What National and Community Service Organizations Should Know
Although awareness about learning disabilities (LD) has grown over the last decade, many people still have questions regarding these "non-apparent" disabilities. In the spirit of increasing inclusion in service programs, we offer these basics about LD and accommodation ideas service members can use.
Research shows that LD is neurologically based and persists across a person's lifespan. Contrary to previous thinking, LD is not the same as mental retardation. People with LD have a wide range of abilities and deficits. LD is not due to:
- Other disabling conditions or any other physical cause
- Environmental or cultural factors
- Economic disadvantage
Some Types of LD
[Adapted from the Job Accommodation Network.]
Specific Learning Disability: A disorder in one or more of the processes involved in understanding or using language, either spoken or written. It may appear as an imperfect ability to listen, think, speak, read, write, spell, or do math. This category includes conditions such as perceptual disabilities, minimal brain dysfunction, dyslexia, and developmental aphasia.
Dyslexia: Deficits in visual, auditory, or motor processing that interfere with reading. Characters may appear jumbled or reversed. Entire words or strings of letters may be unrecognizable.
Dysgraphia: Deficits in writing, which may include lack of organization, clarity, unity, fragmentation of written concepts, mechanical errors, reversals, transpositions, and omissions of letters or words. Spelling may be poor, handwriting may be illegible, and written ideas may be disorganized and incomprehensible.
Dyscalculia: Difficulty with numbers or remembering facts over a long period of time. Some people have spatial problems, such as difficulty aligning numbers into proper columns. Some persons may reverse numbers and have difficulty in mathematical operations.
Identifying LD
A debate is currently active within the field. The traditional way of diagnosing LD is to look at discrepancies in a person's ability versus their achievements. However, current thinking is moving away from using that factor as the sole identification source. Instead, use multiple sources to identify LD:
- Self-report
- Observations by parents, teachers, and others
- Formal assessment
- Informed clinical judgment from a neuropsychologist or other specialist
LD at Work and in National Service
[Source: Ellen Rothman, Lesley College in Cambridge, the former director of a program called "Thresholds," a program within the university that works with people with severe LD.]
LD confers both challenges and strengths.
Challenges:
- Perception
- Skills
- Organization
- Attention
- Social skills
- Emotional
On the negative side, people with LD must handle not only skill deficits but also secondary factors. For instance, people may interpret someone with LD as being lazy or uninterested in the task at hand, or as not trying hard enough. Socially, something as common as making small talk can be difficult for someone who has a language-processing disability. Emotionally, having LD can be disorienting. Sometimes people feel out of the loop in group situations or frustrated when they have difficulty conveying what they know. If the disability wasn't identified until adulthood, the person may have low self-esteem stemming from years of wondering if they were stupid.
Strengths:
- Creative problem-solving
- Self-discipline
- Punctuality and attendance
- Attitude
- Acceptance of criticism
- Dependability over time
However, LD also confers advantages given all that work that the person may have had to do through life. Managing LD allows people to develop compensatory strategies that serve them well in jobs and service positions. For instance, many people with LD have strong self-discipline from years spent keeping themselves on track.
Trends in LD
[Adapted from: Block, L. and Lendman, C. (2003). Trends in learning disabilities: Embracing the future. Presentation to Learning Disabilities Association Conference. Chicago, IL.]
Increase in multiple disabilities
Experts are seeing an increase in the number of people with LD who are
diagnosed with additional disabilities, such as
Attention-Deficit/Hyperactivity Disorder or psychiatric disabilities.
This will likely lead to a better understanding of people's support
needs, which will impact school, work, and service.
Identification process
As previously mentioned, identification strategies are changing from
the ability vs. achievement model to a multiple-source technique.
Increase in technology
As technology use burgeons in the disability field, people are finding
tools for people with LD. A lot of technology that was originally
designed for people who are blind or visually impaired is useful for
people with learning disabilities. For instance, many computer programs
read text off a computer screen, such as ReadPlease, which also
highlights text on the screen. A program called Inspiration allows a
user to organize information in both visual flowcharts and outline
form.
Universal design in instruction
"Universal design" means designing environments so that the largest
number of people possible can function without individual
accommodations. Recently, the concept has been applied to instruction
and work, examining how they either welcome or block people with
disabilities. Put simply, when presenting information it's best to use
as many modalities as possible-writing, presentations, computers,
hands-on tasks-to convey material and allow people to show what they
know.
Some Accommodation Strategies
[Adapted from the Job Accommodation Network.]
If a service member has difficulty reading print from paper copies...
- Convert text to audio (read aloud or record).
- Use the Readingpen-- a handheld device that scans words and provides auditory feedback, pronouncing, spelling, and giving definitions. Words and definitions are also displayed on an LCD screen.
- Use colored Mylar templates for reading and scanning.
- Provide materials that are not handwritten. Avoid cursive and italics.
- Use color-coded manuals, outlines, and maps.
- Scan documents into a computer and read with voice output software.
If a service member has difficulty communicating with co-workers or supervisors...
- Communicate one-to-one.
- Communicate through email.
- Provide a volunteer handbook.
Concentration can be affected by audible or visual distractions in or near a person's work area. If a service member has difficulty concentrating on detail...
- Use sound absorption panels and other noise-masking products.
- Use cubicle walls and doors to reduce distractions.
- Use an environmental sound (white noise) machine.
- Move to a private office or area with fewer distractions.
- Use watches and timers with prompts.
- Allow employee to use a headset to listen to music.
If a service member has difficulty remembering tasks or sequences...
- Communicate instructions and provide training both verbally and in writing.
- Tape-record directions.
- Use checklists.
- Make copies of notes.
- Use prompts or timers/watches/PDA alarms.
Sometimes people feel uneasy about disclosing hidden disabilities. Service organizations should make it clear that accommodations are available for people with LD. There's no reason to lose a potential service member when their abilities could help a program grow.
Resources
- Association on Higher Education and Disability (AHEAD) - www.ahead.org
- Information on the Americans with Disabilities Act - www.usdoj.gov
- LD Info - www.ldinfo.com
- LD Online - www.ldonline.org
- Learning Disabilities Association of America - www.ldanatl.org
- U.S. Department of Education - www.ed.gov
Technology and universal design
- CAST - www.cast.org
- ReadPlease - www.readplease.com
- Inspiration - www.inspiration.com
Adapted by Danielle Dreilinger from a presentation by Richard Allegra, Associate Executive Director, Association on Higher Education and Disability.
©The National Service Inclusion Project is a cooperative agreement (#01CAM0016) between the Corporation for National and Community Service and the Institute for Community Inclusion at UMass Boston in collaboration with the Association of University Centers on Disabilities.



