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National Service and Inclusion Project

Inclusion: The active engagement of people with disabilities as service members in all levels of national and community service

Visit NSIP's sister site The National Service to Employment Project (NextSTEP)


Complaint Process

Any service member with a disability who believes he or she has been subjected to discrimination in violation of Section 504 of the Rehab Act* may raise his or her concerns with the Corporation's Equal Opportunity Office.

*Section 504 states that no individual with a disability can be excluded from, denied benefits of, or subjected to discrimination to any program or activity that receives federal funds because of his/her disability.

Contact Information

Corporation of National and Community Service Equal Opportunity (EO) Office
Phone: (202) 606-7503 (voice), (202) 606-3472 (TTY))

Important Notes

  1. Service members must file discrimination claims with the EO Office within 45 days of when the incident occurred. Otherwise it may not be accepted in a formal complaint of discrimination.
  2. The EO office is committed to resolving complaints promptly. Additionally, the EO office encourages but does not require service members to bring their concerns to program or project directors first.

Website and contents © Institute for Community Inclusion. All rights reserved. Call us at (617) 287-4300 TTY: (617) 287-4350

©The National Service Inclusion Project (NSIP) is a training and technical assistance provider on disability inclusion. NSIP partners with the Association on University Centers on Disability, National Council on Independent Living, Association on Higher Education and Disability and National Down Syndrome Congress to build connections between disability organizations and all CNCS grantees, including national directs, to increase the participation of people with disabilities in national service.